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Frequently asked questions

Discover our services and how they can benefit your business.

Frequently Asked Questions (FAQ)

Explore our comprehensive FAQ to find answers to common questions about our hosting, design services, and support.
If you don't find what you're looking for, feel free to contact us!

No, we are not affiliated, associated, endorsed by, or in any way officially connected with Xfinity or Comcast. The official Xfinity website can be found at xfinity.com.

At Xfinity Web, we offer a wide range of web hosting services including shared hosting, VPS hosting, domain registration, and web design. Additionally, we provide graphic design services to help enhance the visual appeal of your website.

To get started, simply choose the hosting plan that best suits your needs, sign up through our website, and follow the instructions provided. If you need any assistance, our customer support team is always available to help.

Shared hosting means your website shares server resources with other websites, which is cost-effective for small websites or personal projects. VPS (Virtual Private Server) hosting gives you more control, dedicated resources, and improved performance for larger or more resource-intensive websites.

Yes, we offer free website migration services. Our team will help you transfer your website from your current hosting provider to Xfinity Web without any downtime.

Yes, we provide custom web and graphic design services to create a website that aligns with your brand identity. Our team works closely with you to ensure the design meets your needs.

Yes, we offer email hosting with all of our hosting plans, including custom domain email addresses (e.g., yourname@yourdomain.com) to give your business a professional touch.

We take security very seriously at Xfinity Web. We implement strong security measures such as SSL certificates, firewalls, DDoS protection, and regular backups to ensure your website and data are safe.

We provide a 99% uptime guarantee to ensure your website stays live and accessible to visitors at all times. Our infrastructure is designed for reliability and performance.

Yes, we provide 24/7 customer support through multiple channels, including live chat, email, and phone. Our dedicated support team is here to assist you with any technical issues or questions you may have.

We accept a variety of payment methods including credit/debit cards, PayPal, and Stripe. You can choose the most convenient option during the checkout process. Additionally, we also accept payments via our CRM platform at XfinityTask.com for any custom web design and development or SEO services.

If your website grows and requires more resources, you can easily upgrade your hosting plan. Our team is available to help you select the best option for your needs.

Yes, we offer a 14-day money-back guarantee on all hosting services. If you are not satisfied with our service, you can request a refund within the first 14 days. Please note that domains are not eligible for a refund.

Got a question?

Schedule a call today, and one of our experts will help you decide which service is ideal for your business and budget. We’re here to assist you in making the best choice!

Our Client Feedback

Xfinity Web is your trusted partner for web design, development, SEO, shared and VPS hosting, and domain registration. We've helped businesses across various industries achieve their online goals. See how Xfinity Web has transformed businesses worldwide:

"Thanks to Xfinity Web's SEO expertise, our website now ranks on the first page of Google for our target keywords. We've seen a significant increase in organic traffic and leads."

Saboor Hassani
Business Dev Director | JustPackCanada.ca

"Our custom web application has been a game-changer for our operations. Xfinity Web's development team was incredibly skilled and delivered a solution that perfectly meets our unique needs."

W. Ahmadi
Business Owner | SheekCo.com

"Xfinity Web has been an outstanding partner for Top Choice Garage Doors. They created a professional, user-friendly website for us, and their web hosting and graphic design services have been exceptional."

Fremiat Santiago
Founder | Top Choice Garage Doors LLC
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